At Voulux, we aim to provide fast and reliable shipping for all of our customers. Please review our shipping policy below:

• Processing Time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

• Shipping Rates & Delivery Times: Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times are as follows:

• Standard Shipping: 5-7 business days

• International Shipping: We offer worldwide shipping. International delivery times may vary depending on the destination. Please note that international orders may be subject to customs fees or import duties, which are the responsibility of the customer.

• Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package’s progress.

• Delivery Issues: Voulux Hair is not responsible for lost or stolen packages once they have been marked as delivered. Please ensure you provide accurate shipping information at checkout. For any issues with your delivery, please contact your local courier service.

For any shipping inquiries or concerns, feel free to contact us at info@voulux.com.